April 17, 2020

Greetings,

I wanted to reach back out to our customers and address the current situation with the Coronavirus. Every day brings new developments related to the virus and our hearts go out to those who have been impacted. At Falcon, we are staying optimistic about the future and hope you feel that way too.

We continue to follow the advice and directives of our political leaders, such as the President’s task force, our service area’s state governors, and the Mayor of Washington, DC.

The safety and well-being of our customers and team members remains our top priority.  We are still closely monitoring guidance by the World Health Organization and other public health organizations and taking proper health precautions where warranted. We are also encouraging our team members to take any signs of illness seriously and seek medical attention as needed.

Many of our staff is teleworking.  Those that do come to our facilities are required to wear personal protective equipment (PPEs), such as masks and gloves.  We require our driver to “mask-up” while making deliveries.  In the meantime, our drivers have been further instructed in sanitation of the product, and to practice social-distancing when making a delivery, to include no-contact deliveries.

Additionally, we increased our driver resources and ramped up cross-training of our drivers to prevent or minimize service disruptions. 

With the adjustments we have made and protocols we have implemented; we continue to operate as normal as possible and look forward to continuing to serve our customers and community efficiently, and most of all, safely!

 Kind regards,

 Joseph Ashkin

President/CEO

Falcon Express will now be delivering all packages on behalf of NDX! 

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